Lists disappeared after tapping into iOS widget
complete
Justine Rianne Diza
Tapped on the iOS widget to see my current tasks for the day and when I tapped on Lists everything was gone, it didn’t show on the Tasks side even the Notes side. Then when I tried to close the app and tap into the widget again it got fixed, but it might be worth looking into. Please see video recording here: https://photos.app.goo.gl/pBKpEUFVqtuW2ixa6
Robin Mitra
marked this post as
complete
We've just shipped a new version of the app with significant improvements to data syncing reliability.
Please update to the latest version, which should solve this for you. If the issue persists after updating, please let us know here :)
Justine Rianne Diza
Robin Mitra It appears to have happened again. I tried to close the app and open it via widget and it worked, but the issue seems to happen intermittently: https://photos.app.goo.gl/1yakhs6riny2HKiu6
Justine Rianne Diza
Robin Mitra Happened again, this time I just tried opening the app itself and tried to force close it then open it again and none of the lists showed up. Please see video recording here: https://photos.app.goo.gl/Q1xySKKt6yFBGmkd7
Robin Mitra
Justine Rianne Diza: Thanks for letting us know, we've been looking into this and will hopefully get a fix out soon.
Until this gets fixed, though, you can try logging out and back in. This clears the cache, which should hopefully show your lists again.
My sincere apologies for this issue!
Robin Mitra
Thanks for reporting, Justine. The video is super helpful! Fix is coming in the next release soon.